FREE UK DELIVERY on all orders over £100
For orders under £100.00, we offer a flat rate of £4.95 for the whole of the UK Mainland*
Whilst we make every effort to turn your order around as quickly as possible, delivery can take up to 1-3 working days (for goods for delivery within the UK). If you need delivery more urgently than that, then please email us on email@example.com and we can advise you accordingly.
You will receive an email confirming your order has been dispatched when it leaves us and it will normally arrive with you the day following you receiving that email.
For UK deliveries we use the Royal Mail Signed For Service. You will need to sign for the delivery unless you wish to have the delivery left in a safe place. Please only use the delivery instructions box at checkout to tell the Postman where to leave it, in which case a signature won't be required.
If you have any other instructions regarding your order then please email us at firstname.lastname@example.org
*Excludes Highlands, Isle of Man, Northen Ireland and Channel Islands.
FREE INTERNATIONAL DELIVERY on all orders over
Free delivery is calculated on orders where the product value of the order is greater than £700 (excluding delivery). For all orders outside the EU under this figure, please contact email@example.com for more information and delivery charges. This figure is calculated including VAT within the EU and excluding it for orders with a delivery address outside the EU.
For International Deliveries, we use Royal Mail Tracking Service and you will receive an email from us when your order has been dispatched with your tracking number.
Please note that, if applicable, you are liable for any local duties and taxes that may fall due for deliveries out with the EU.
Free Click and Collect
We offer a free click and collect service in which you pay no delivery fees, you will receive an email with a order number in which you need to give to collect your item(s) Items can be collected from our store room which is situated 5 minutes away from junction 36 of the M6 near Kirkby Lonsdale. As soon as you have received your email with an order number, your item(s) can be collected at anytime within our opening times.
Sunday - CLOSED
We will gladly exchange or refund any unused goods if you return them to us in a saleable condition within 28 days of receipt. Simply post your goods back to us in an unused condition, in their original packaging with any labels attached, together with a copy of your invoice and a covering letter explaining your requirements, the goods are your responsibility until they reach our warehouse. If you are returning Faulty Goods, please return them in a clean condition, as we are unable to accept any soiled goods.
If in doubt, please call us for advice on 01539 267428 or email us at firstname.lastname@example.org
POSTAGE WILL BE CHARGED ON ALL GOODS RETURNED FOR EXCHANGE & REFUND, UNLESS THEY ARE FAULTY.
THERE IS NO DELIVERY CHARGES FOR GIFT VOUCHERS